Retail Receipts: A Complete Guide (2022)

Tech is reworking the earth of retail with just about every passing working day. But that does not signify retail receipts have turn into out of date just nonetheless. They are so ingrained in day-to-day life that most of us hardly detect them. Even so, they do participate in an crucial supporting function in economical transactions.

Learn the definition of a retail receipt, its function, and how shops can go about producing 1 with the finest practice recommendations beneath. 

What is a product sales receipt?

A record of sale—otherwise acknowledged as a retail receipt—is issued as evidence of acquire as soon as a product sales transaction has been done. 

Receipts provide a multitude of applications, some more obvious than other people. For example, issuing and maintaining correct information of retail receipts can assist organization proprietors with inventory administration. They can also be leveraged to evaluate customer habits. 

Worth of retail receipts

  • Tracking gross sales
  • Bookkeeping
  • Returns and exchanges
  • Enterprise taxes
  • Basket size knowledge

In a retail location, revenue receipts provide a multitude of works by using, like:

Tracking profits

Financial gain and decline statements, weekly or quarterly dollars flow, or estimated revenue can all be calculated by keeping a file of retail receipts—whether you are operating with electronic or paper documents. 


Right alongside with tracking revenue, bookkeeping depends on accurately recording and organizing gross sales receipts. Any time textbooks need to be balanced, taxes want to be accounted for, or a transaction desires revisiting, income receipts assistance companies retain correct accounting tactics. 

Returns and exchanges

As a shopper-facing benefit, retail receipts allow the simple return or trade of items. Prospects can use gross sales receipts as proof of obtain to make certain retailers offer a favorable purchaser encounter. 

Control keep returns much better with Shopify POS

Only Shopify lets you accept returns and exchanges for on line orders at your retailer and updates stock quantities quickly. Use reward playing cards and very same-day discount rates to incentivize exchanges and switch much more store returns into profits.

Small business taxes

Retail receipts provide as evidence of transactions that are necessary when submitting organization taxes. In the circumstance of an audit, corporations have receipts as evidence of all their money transactions. 

Basket measurement knowledge

Receipts give vendors a glimpse into each basket size and basket share to get authentic insight into what people are obtaining, how substantially of each and every product they’re acquiring, and what products classes are making the most gross sales. 

💡 Pro Idea: Try out working with apps to upsell and cross-provide a lot more correctly. Applications like Marsello and Commonly Purchased Jointly combine with Shopify POS and advise merchandise to keep staff members based mostly on what they’ve added to a customer’s cart, building it easier than at any time to suggest pertinent items, raise basket sizes and buy benefit.

Sorts of retail receipts

  • Paper receipts
  • Electronic receipts
  • Packing slips
  • Reward receipts
  • Carbon duplicate receipts
  • Handwritten receipts

Retail receipts occur in a selection of formats. 

Paper receipts

Evidence of a financial transaction can however be built on paper. This commonly will involve components with printing options that ensure each sellers and consumers receive a record of the receipt. 

Electronic receipts

Electronic receipts—which are despatched to our phones by means of SMS features or our email—are becoming the norm both of those for in-individual transactions as nicely as electronic buys. 

A the latest study by Inexperienced The us indicates a whopping 90% of Us citizens want shops to begin issuing electronic receipts. The reasoning powering the desire? They’re both equally far better for the atmosphere and a lot easier to hold keep track of of. 

Packing slips

A packing slip, occasionally termed a packing checklist or transport listing, outlines the goods remaining sent to the buyer, together with the important supply details like handle and SKU quantities. It is typically attached to the outdoors of a deal along with a duplicate integrated within.

Present receipts

Reward receipts come in useful, specifically through the holidays. When gift receipts consist of the simple information and facts any other receipt would, they exclude the total value of the buy. It is a convenient way for clients to give presents with a receipt devoid of exhibiting the overall quantity spent, in situation the recipient of that gift would like to exchange it. 

💡 Pro Idea: With Shopify POS., shoppers can return or exchange products they acquired in store or on the web as several moments as they need to have to be pleased with their invest in. You don’t have to vacation resort to issuing shop credit score or gift cards, and consumers have the liberty to opt for currently being refunded or exchanging their obtain for an additional product or service.

Carbon copy receipts

Carbon copy receipts are as old as they sound—though even now helpful for corporations that use them. A carbon copy receipt is usually a handwritten receipt which is drafted on a pad of receipt papers. 

A carbon duplicate web site goes below each individual new receipt slip as it’s staying composed. It’s a helpful way to manually build two copies of the exact receipt so both of those the buyer and vendor can hold a duplicate. 

Handwritten receipts

Handwritten receipts are created documents of a transaction. These forms of receipts can frequently contain signatures to confirm their authenticity. 

Producing gross sales receipts

Building product sales receipts can be carried out in quite a few techniques, based on how you want to provide them to buyers. Here are the a few most well known approaches.

POS Process

A robust POS program will not only incorporate receipt issuing characteristics, it will also help you to customize matters like the header and footer of receipts, or even the kind of information you want to incorporate in each individual receipt. 

💡 Pro Tip: With Shopify POS, you can easily customize your textual content, printed, and e mail receipts to make them easier for shoppers and employees to have an understanding of. Personalize your receipts by incorporating your symbol, keep call information, team who dealt with the sale, buyer information, and far more.

Money register

We have all appear across the common dollars sign-up receipts at some position. Lots of shops use a simple money register procedure to history transactions and print out receipts for customers. Having said that, older income sign-up products may perhaps not have extra highly developed capabilities like the capability to e mail receipts to shoppers. 

Electronic mail receipts (or electronic receipts)

If you have at any time manufactured an online buy, you’ve been sent an e-mail receipt. These receipts are handy, totally digital, and shops really do not have to waste paper to create them. 

What to contain in a receipt

You are setting up your receipt technique. What ought to you include in every single receipt to ensure greatest utility? Making sure the basic principles are involved is a must. 

Transaction details:

  • The PCU variety of every product
  • The quantity of every merchandise
  • The sale price tag of each and every products
  • Any relevant specific discounts or delivers
  • The full of the transaction just before taxes 
  • The complete with taxes
  • Any discount coupons

Company details:

  • Small business branding
  • Small business title
  • Deal with
  • Enterprise mobile phone variety
  • The date and time of the transaction
  • Identify of the product sales affiliate that completed the transaction

Retail receipt strategies

  • Leverage e-mail
  • Element symbol
  • Display savings
  • Emphasize products
  • Boost loyalty programs
  • Present reductions and promos
  • Include surveys
  • Endorse social media channels
  • Situation e-receipts to improve benefit

How considerably can you optimize your receipt tactic to produce far more profits? Nicely, you’d be surprised at what you can do with receipts these days, including leveraging them to acquire information and analytics to optimize your consumer journey.

Base line? Retail receipt advertising and marketing is a expense-helpful way to generate gross sales mainly because it is a medium your small business owns (and that it has to problem anyway). Take a appear at a couple of marketing and advertising thoughts underneath. 

Leverage e mail

Email messages and receipts go properly together. Why? If you get shoppers used to getting their receipts emailed to them, you’re also growing your e mail record, which you can use to continue promoting your merchandise as section of your better omnichannel advertising and marketing method. 

💡 Pro Tip: Want to produce wonderfully branded e-mail to endorse your future product or service launch? Use Shopify Electronic mail to build, ship, and keep track of strategies, all from within Shopify—no coding encounter needed.

Attribute symbol

As a business, you want to do every little thing you can to make sure manufacturer recall. By like your small business symbol in your receipts you’re accomplishing particularly that. Look at adding your emblem on your receipts as a modest way to maintain model recognition. 

Display price savings

Did your shopper preserve revenue on their purchase many thanks to your specific discounts? Make it regarded by outlining it plainly in the receipt. It provides visibility to a transaction for clients and it permits them to see how a lot they’re saving by procuring with you. 

Emphasize products

You’re likely acquainted with how extensive CVS receipts can be. It’s the business’s way of highlighting discount codes, specific solution revenue, and impending specials. As a retailer, look at experimenting with exclusive strategies to highlight your finest products. With this method, you can make sure merchandise that are tricky to sell go off cabinets at a more quickly tempo. 

Encourage loyalty packages

Loyalty applications are wonderful for client retention, bigger basket measurements, and a better buyer life time benefit. Receipts are a fantastic way to permit your shopper base know your loyalty program exists. 

With the use of engineering like QR codes, loyalty packages turn into more obtainable because it reduces the added ways they’d if not have to consider to get on board. For case in point, in the Shopify POS dashboard, merchants can obtain and install the Shocodes app to start incorporating QR codes to print receipts, packing slips, and nearly anything else exactly where they’ll accomplish effectively. 

As customers use QR codes to obtain benefits by means of loyalty courses, retailers can monitor conversion costs, product sales attribution, and visitors quantities. 

📌 GET Commenced: Select from hundreds of loyalty apps in the Shopify Application Store and get started satisfying shoppers for purchases they make equally on-line and in-retail outlet.

Present bargains and promos

Supplying savings and promos are traditional ways to boost retailer profits. Marketing savings and promos on receipts you are now both printing or sending by mail makes certain you make the most effective use of your receipt method. 

Working with receipt promoting to boost special discounts and exclusive bargains can appear like:

  • Downloadable low cost coupons attached to your digital receipts that can be used for in-human being transactions
  • Attaching QR codes to electronic and print coupons for exclusive promos
  • Including specific price cut codes in electronic receipts to motivate more buys
  • Attaching a visible present guide to both equally digital and print receipts for holiday getaway promos

💡 Professional Tip: With Shopify POS, you can generate greenback or proportion bargains that get mechanically applied to individual items or full carts at checkout. After you established up an computerized price cut, it will work for both of those on the net and in-retail outlet buys.

Include surveys

Surveys are a useful way to assemble consumer information for mapping your marketing and advertising tactic to the requires and wants of your prospects. Together with a low cost or particular deal in exchange for completing a study is an effective way to enhance survey completion prices. 

Which include surveys within just a receipt, irrespective of whether digital or actual physical, can be as simple as editing your receipt technique with a rapid simply call to action and a link or QR code to your study site. 

Encourage social media channels

Choose the opportunity to use any further room in your receipts to promote your social media channels. It can be a passive way to guarantee your business’s social profiles grow steadily, which aids you make extra consumer touchpoints. 

Issue e-receipts to increase benefit

As highlighted earlier, the greater part of Americans have a sturdy choice for digital receipts simply because of their benefit. As a way to stand out amongst opponents, contemplate offering buyers the alternative of obtaining a digital receipt. This not only saves your small business overhead expenses in receipt paper and components, it also streamlines the checkout process. 

Leverage receipts at your retail retail outlet

Retail receipts perform an crucial role in the transaction system. They’re there to make sure precision and present a record of that transaction for all parties associated. Beyond their utility in the gross sales process, receipts can be leveraged to produce revenue and repeat buyers by making use of them as but a different revenue channel.

Streamline your checkout with Shopify POS

Shopify’s totally customizable checkout helps retain your most utilized applications, discount rates, and merchandise at your fingertips so you can fly as a result of checkout. Add products and solutions, use discount rates, generate shopper profiles, and take payments more quickly than ever just before.